COVID-19 Update

To Our Valued Customers,

There is no question – the declaration of COVID‑19 as a worldwide health pandemic is having an impact on our lives, business operations and the way we interact with one another. With this in mind, we continue to monitor and assess the updates provided by the Government of Canada and Public Health. This information guides our approach and helps ensure we take the steps that best protect our clients and staff.

In accordance with the provincial government, beginning May 19th, 2020 dealership showrooms will be open for customer entry. We are reaching out with an update about our commitment to safety and well-being. The cleanliness of our dealership is always a top priority for us, and now more than ever. In addition to our regular cleaning procedures, increased sanitization measures are being added to all areas with extra attention to entrance and exit doors, waiting areas, service and reception desks, washrooms, and high traffic areas. In the service bays, all technicians wear gloves, we have antibacterial disinfectant wipes to clean all surfaces inside and outside the vehicles being serviced.

We are using safety protocols to maintain safe social distancing for everyone, daily health checks of team members, plexiglass dividers for desks and counters, facemasks, and disposable gloves available to all staff and ongoing health & safety training for all store employees. With that in mind, we are re-opening our doors and welcoming our customers in. We will continue to offer booking appointments in both sales and service, curbside pick up for parts and shopping online with us delivering to you. Our night drop box is available for all service customers. We have numerous walkaround videos available on our YouTube channel for customers to watch from the safety of their own home.

Dealership hours:

Service & Parts: 8am – 5pm Mon – Fri and 8am – Noon Saturday
Sales: 8am – 8pm Mon – Thurs, 8am – 5:30pm Fri, 8am – 4pm Saturday

If you need to contact us at any time, please reach out on social media, phone or email. We will post updates on our social media accounts.

Social Media:

Facebook: facebook.com/AndersonKia

Instagram: @Anderson_kia

Twitter: @theandersonkia

Email:

service@andersonkia.ca            

parts@andersonkia.ca

sales@andersonkia.ca

Phone: 833-996-0444

We are confident that by working together and taking temporary extra precautions, we will make a difference in preventing the further spread of this virus. We encourage you to stay safe, take care of each other and watch for updates on our social media channels.

Thank you for your patience and understanding as we continue to navigate COVID-19 together with the safety of our customers and associates in mind.

Lee Anderson

President

Anderson Kia